Shipping policy
🇬🇧 Shipping Policy – MAVE
All orders are processed within 1 to 3 business days after payment confirmation. During high demand periods, processing times may be slightly extended. Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your delivery in real time.
Delivery times vary depending on the destination. Standard shipping generally takes between 5 and 10 business days for domestic orders, and 7 to 15 business days for international orders. These timeframes are estimates and may be affected by customs processing, carrier delays, or external factors beyond our control.
Shipping costs are calculated at checkout based on your location and the selected delivery method. In some cases, free shipping promotions may be offered and will be clearly indicated on the website.
Once an order has been shipped, MAVE is not responsible for delays caused by carriers, customs, or incorrect delivery information provided by the customer. It is the customer’s responsibility to ensure that all shipping details are accurate at the time of purchase.
If a package is marked as delivered but has not been received, the customer must contact the carrier first to investigate the issue. MAVE will assist where possible but cannot be held responsible for lost or stolen packages once confirmed delivered.